Gai Le Roy, CEO of IAB Australia will present a first look at the findings of IAB's latest consumer commerce survey, offering a comprehensive look at customer behaviour and preferences across Australia and, for the first time, New Zealand. The IAB research uncovers consumer attitudes to convenience in online shopping, the value exchange in loyalty programs, and perceptions about the way retailers and brands use their data.

Mike Tyquin, managing director of Woolworth’s retail media arm Cartology, will delve into the intricacies and impact of changing customer behaviour across channels, providing valuable insights into how retailers can better understand and engage with their target audience.

The session will also feature a brand perspective from Fern Shannon, director of digital marketing, media, and eCommerce at Unilever, who will share how Unilever has successfully leveraged retail media to drive brand growth and connect with customers on a deeper level.